WebMA-SendGrid

This configuration window is set up to define an action that will trigger when certain criteria in nCall are met, typically to send a message via a web service.

URL: There’s a URL field with a web address entered, which appears to be an API endpoint for sending email via SendGrid, a cloud-based email delivery service.

OPTIONS:

Authentication: Not visible in the image.
Headers: Not visible in the image.
Body: Shows a JSON payload formatted to send an email, with fields for “from”, “template_id”, “custom_args”, and “personalizations”. It includes placeholders for dynamic content such as “CALLER_NAME”, “CALLER_NUMBER”, “CALL_DATE”, “CALL_TIME”, and other custom fields that are likely replaced with actual data when the message is sent.
Content Type: Set to “application/json”, indicating the format of the body content.

Encoding: Set to “ASCII”.

Add Macro: There’s a button to add macros, which are placeholders that get replaced with actual data when the message is sent.