If you’re considering implementing nCall for your answering service but have concerns about the transfer and setup process, it’s important to know that we provide comprehensive support to ensure a smooth transition including:
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Dedicated Support Team: nSolve’s dedicated support team is equipped to handle the installation and setup of nCall remotely, which includes configuring the software to align with your business requirements.
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Training: nCall installations include full setup assistance and training. This training is conducted by nSolve’s support engineers, designed to quickly bring you up to speed with the software and impart best practices. It’s typically delivered to up to two persons, usually your supervisor or system administrator.
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Optional Services: nSolve offers various optional services, like Data Import, to facilitate the transition to nCall. These services are designed to make your shift to nCall as seamless as possible.
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Comprehensive Guidance: nSolve ensures that you’re not just handed a software package but are guided through every step of the setup process. This guidance includes understanding your specific needs and customizing the setup accordingly.
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Technical Assistance and Resources: Along with hands-on support, you’ll have access to a wealth of resources like FAQs, troubleshooting guides, and tutorial videos. These resources are invaluable for answering common questions and providing additional learning opportunities.
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Continued Support: After the initial setup and training, nSolve’s support doesn’t end. They offer a full support package, including a dedicated support engineer and issue handling system, to address any post-installation queries or needs.
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Customization and Flexibility: nCall is known for its customization capabilities. During the setup, the nSolve team will work with you to tailor the system to meet your unique business needs, ensuring that the software aligns perfectly with your operational model.
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Ease of Use: One of the key features of nCall is its ease of use. This aspect is crucial during the transition phase, as it reduces the learning curve and helps your team adapt to the new system quickly.
We will support you all the way! Contact us now.
