Modernize Your Answering Service with Efficiency at Your Fingertips

Our customers tells us the key benefits that an answering service can gain by using nCall are:

Increased Efficiency: nCall reduces call wrap-up times, allowing operators to handle more calls per hour, boosting overall efficiency and allowing the business to scale effortlessly.
Seamless Call Management: Instant call pop-ups provide all necessary client information as soon as the phone rings, reducing the need to search for information and ensuring each call is handled promptly and accurately.
Reduced Training Time: The user-friendly interface cuts staff training time dramatically—with customers reporting operators are productive from day 1!

Customizable Client Handling: nCall’s customizable features allow tailored call handling to meet each client’s specific needs, from personalized greetings to complex message forms, ensuring a high level of client satisfaction.
Comprehensive Client Data Access: The customer call history feature allows operators to quickly view past interactions, making follow-up calls more informed and providing a more personalized experience for frequent callers.
Integrated CRM Capabilities: nCall serves as both an answering tool and a CRM system, eliminating the need for multiple platforms and centralizing all relevant information for ease of use and enhanced productivity.

World-Class Customer Support: nSolve offers excellent technical and customer support, helping answering services troubleshoot issues and fine-tune operations swiftly, ensuring that service quality remains high and downtime is minimized.