Since v4.3 was released we have continued to enhance nCall. nCall v4.4 contains many useful tweaks and fixes.
Buzz volume controls are now fully exposed, allowing operators to fine tune their audio. Often the microphone sensitive means the caller can hear the operator’s background noise. By reducing the microphone sensitive in Buzz to 10-30% range this can help the caller to hear the operator, reducing mis-communication making calls faster to handle.
Other improvements include: enhancement to copy-paste, new Patch calls message action filter, allowing DTMF tones to be sent to the PBX prior to transfer completion and setting the TnOperator value when a call is re-saved.
