Tasks in nCall

Tasks are jobs your staff are allocated to do on behalf of client. e.g.

This task has been assigned to the operator Jenny Jones, and it is for the client AntiqueWhite Agriculture Company.

 

The tasks can have a fixed price, as per the example above, or be time based:

(Tasks can be also be deemed Free of charged)

Within in nCall’s powerful billing scheme’s you can define the per minute cost, any inclusive minutes and the rounding required for these timed tasks:

 

When you running the billing the charge for these tasks can be optionally included in the billing output data:

The status of all tasks can be easily from the View Tasks menu:

 

Operators are reminded via the Homepage view, shown on nCall startup, of any new and existing tasks they have been allocated: